Elite Hoops Academy® / Prosper Elit® Support Center

How to Book, Reschedule, or Cancel a Session

All training is managed through your GymDesk member portal.

Booking

  • Your weekly session is assigned and reserved automatically.
  • If we open optional additional sessions, you’ll receive a link to register.

Rescheduling

If you need to switch sessions:

  • Log into GymDesk
  • Select your booked session
  • Choose Reschedule if another slot is available OR
  • Submit a support request for assistance

Cancellations

If you cannot attend:

  • You may cancel through GymDesk
  • Missed sessions do not roll over or credit to future weeks

This keeps our training groups balanced and ensures consistent progression.

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