The Ox Gold Help Center

You can access every email and SMS-related FAQ in three easy ways:

Option 1:

Click your profile picture in the top-right corner of the platform. Scroll down and click “FAQ.”

Option 2:

Click the Help Docs button at the bottom of the menu panel on the left-hand side. In the Help Center, select the FAQ section.

Option 3:

Go directly to the full FAQ page here: https://oxgoldmarketingsystem.com/faq

📩 Email & SMS Marketing – Frequently Asked

Here’s a quick preview of three of the most important questions from this section:

❓Can I automate email campaigns in Ox Gold?

Yes. Ox Gold allows you to build fully automated email workflows using the automation builder. You can send welcome emails, nurture sequences, follow-ups after form submissions, and more—based on user behavior, tags, pipeline stage, or custom triggers.

Example: You can set up a sequence that sends a welcome email when a lead fills out a form, waits two days, then sends a testimonial email, and after five more days, sends a special offer.

❓How does the SMS marketing feature work?

Ox Gold lets you send individual texts, mass SMS blasts, or fully automated text sequences. You can use SMS to confirm appointments, follow up with leads, or send time-sensitive updates. All SMS tools are built into the same automation and contact system used for emails.

❓Can I segment my email and SMS lists?

Yes. You can segment your contacts using tags, custom fields, pipeline stages, appointment types, and other behavior-based triggers. This helps you send the right message to the right people at the right time, increasing engagement and conversions.

👇 Want to explore more marketing FAQs like these?

Visit the full FAQ page here: https://oxgoldmarketingsystem.com/faq

There, you’ll find answers on deliverability, split testing, drip campaigns, bulk messages, compliance, personalization, SMS opt-ins/opt-outs, and more.