The Ox Gold Help Center

Access the Settings Help Docs in Ox Gold ⚙️ Control everything behind the scenes—user roles, communication tools, integrations, and more.

Start Here

To explore all the behind-the-scenes controls available to you inside Ox Gold, scroll to the bottom of this article and click the “Read More” button. This will take you directly to the Settings Help Docs, where you’ll find step-by-step instructions for managing permissions, connecting tools, updating billing, and customizing platform-wide features.

What You’ll Learn in the Settings Help Docs

The Settings section is where you configure how your entire system operates. From communication tools and AI behavior to billing, domains, and user roles, this area helps you personalize and protect your account for long-term success.

Here’s what’s included:

🔐 Security & Roles Settings

Learn how to set user permissions, assign roles (admin, team member, limited access), and protect your data by controlling who sees what.

💬 Chat & Inbox Settings

Manage the default behavior of your Inbox, customize notification settings, and control how messages appear across your account.

👤 Personal Settings

Update your personal user profile, including name, email, password, and contact preferences. Set your time zone and notification preferences here as well.

🤖 AI Employee & Automations Settings

Control how AI Employees operate, which automations are enabled by default, and how they communicate through chat, SMS, or calls.

📧 CAN-SPAM Compliance Settings

Configure default footer text and opt-out language to stay compliant with email marketing laws. You’ll also learn how to manage unsubscribe links across all broadcasts.

🏷️ Tags Settings

Manage your global tag library—add, edit, delete, and organize tags used throughout your Contacts, Pipelines, and Automations.

📞 Phone Settings

Set up call routing, voicemail, SMS options, and connect virtual numbers to your Inbox and Automations.

🌐 Connected Domains Settings

Add and manage the domains you use for websites, booking pages, or email sending. Includes DNS setup tips for connecting custom domains successfully.

💳 Billing & Payments Settings

View invoices, update your payment method, and manage your subscription plan or account add-ons.

🧩 Global Variables Settings

Use global variables for dynamic data—like your company name, phone number, or address—in Automations, Emails, and Funnels.

🔌 Integrations Settings

Connect third-party tools like Stripe, Twilio, Google, and more using secure API keys. Learn how to enable or disable tools that enhance your workflows.

Tips & Troubleshooting

✅ Pro Tip: Use global variables to keep your brand info consistent across emails, pages, and automations—update it once, and it changes everywhere.

⚠️ Watch Out: Changes to user roles, domains, or integrations may affect other users or live automations—review your updates carefully before publishing.

What to Do Next

After reviewing the Settings Help Docs:

  • Go to Settings in the left-hand menu and explore each tab based on what you want to customize.
  • Set up or review your Integrations, check your Billing, or configure AI preferences for automation flows.
  • Visit Security & Roles to manage access across your team.

▶️ Scroll to the bottom of this article and click the “Read More” button to go directly to the full Settings Help Docs and start customizing your Ox Gold platform today.

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