The Ox Gold Help Center

How to Access the Automation Flow Help Docs in Ox Gold ⚙️ Automate everything—from follow-ups to purchases—like a pro.

Start Here

To explore all help articles related to Automation Flows inside Ox Gold, scroll to the bottom of this article and click the “Read More” button. This will take you directly to the Automation Flow Help Docs, where you’ll find detailed, beginner-friendly guides to building, customizing, and managing your workflows.

What You’ll Learn in the Automation Flow Help Docs

The Automation Flows section is your go-to resource for creating powerful workflows that handle lead nurture, follow-ups, confirmations, reminders, purchases, and more—all automatically.

Here’s what you’ll find inside:

🔁 What Is an Automation Flow?

A clear overview of what automation flows are, why they matter, and how they help streamline marketing, sales, and customer experience across the entire client journey.

🧱 Creating and Structuring Flows

Learn how to build your first automation, drag and drop steps onto the canvas, and choose the right trigger to start your flow—such as a form submission, tag added, or purchase completed.

🔗 Working with Triggers & Conditions

Step-by-step instructions for setting or changing the start of your workflow based on behavior, form data, or actions. Includes advanced tips like segmenting flows based on form answers or purchase data.

👥 Adding Contacts to a Flow

Discover how to manually or automatically add contacts into an automation—even if they didn’t trigger it themselves.

📨 Using Email Steps in Flows

Covers building emails inside flows using the visual builder, saving/loading templates, inserting dynamic merge fields, and automatically including unsubscribe links when needed.

🧠 Advanced Flow Features

Explore tutorials for:

  • Duplicating or deleting flow steps
  • Using webhooks to send or receive data
  • Checking if emails were opened or clicked
  • Redirecting users after form submissions
  • Triggering flows based on purchase information

Tips & Troubleshooting

✅ Pro Tip: Use dynamic conditions and merge fields to create personalized, responsive automations that adapt to each contact's behavior.

⚠️ Watch Out: Flows must always start with a trigger—even if you're sending a one-time broadcast. If you don’t set one, the automation won’t run.

What to Do Next

After reviewing the Automation Flow Help Docs:

  • Open the Automations tool from the left-hand menu and click +Create Workflow to get started.
  • Explore existing templates or create your own flow from scratch.
  • Combine Automations with Forms, Pipelines, and AI Employees to build a fully automated client journey.

▶️ Scroll to the bottom of this article and click the “Read More” button to go directly to the full Automation Flow Help Docs and start building smarter workflows today.

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